Effective Date: July 1, 2026
Last Updated: July 1, 2026

Hedgehog (“Hedgehog,” “we,” “us,” or “our”) operates the website at hedgehog.tech and provides decision-infrastructure software and related services (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

This Privacy Policy applies to information we collect through our website and Services. It does not apply to the practices of third parties we do not control, including our customers who use the Services to process their own data (see “Data We Process on Behalf of Customers” below).

By using our website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us. We collect information you give us directly, such as when you fill out a form, request a demo, subscribe to updates, contact us, or apply for a job. This may include your name, email address, phone number, company name, job title, and any content you choose to include in your communications.

Information collected automatically. When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and dates and times of access. We collect this information using cookies and similar technologies (see “Cookies and Tracking” below).

Information from third parties. We may receive information about you from third parties, such as business-contact databases, marketing partners, analytics providers, and social or professional networks, and combine it with information we already hold.

2. Data We Process on Behalf of Customers

When our customers use the Services, they may submit or upload data to our platform (“Customer Data”). We process Customer Data on our customers’ behalf and in accordance with our agreements with them.

Our customers are the controllers of that data and are responsible for its handling. If you are an individual whose information appears in Customer Data and you have questions or requests, please contact the relevant customer directly; we will support them in responding.

3. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, and improve our website and Services;
• Respond to your inquiries, requests, and support needs;
• Communicate with you about products, features, events, and updates, where permitted;
• Personalize your experience and understand how our website and Services are used;
• Detect, prevent, and address security incidents, fraud, and misuse;
• Comply with legal obligations and enforce our terms and agreements; and
• Carry out any other purpose disclosed to you at the time we collect the information.

4. How We Share Information

We do not sell your personal information. We share information in the following circumstances:

Service providers. We share information with vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, payment processing, and customer support. These providers are authorized to use the information only as necessary to provide services to us.

Legal and safety. We may disclose information where we believe it is required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Hedgehog, our users, or others.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to the commitments made in this Privacy Policy.

With your consent. We may share information for other purposes with your consent or at your direction.

5. Cookies and Tracking

We use cookies, web beacons, and similar technologies to operate our website, remember your preferences, measure performance, and understand usage.

You can control cookies through your browser settings and, where offered, through our cookie preferences tool. Disabling cookies may affect the functionality of our website.

We honor recognized browser-based opt-out signals where required by applicable law.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure.

No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or port your information, to object to or restrict certain processing, and to withdraw consent.

Residents of certain U.S. states, including California, may have the right to know what personal information we collect, to request its deletion, to correct inaccuracies, to opt out of certain sharing, and not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us at privacy@hedgehog.tech. We will respond within the timeframe required by applicable law.

We may need to verify your identity before acting on a request. You may also designate an authorized agent to make a request on your behalf.

Marketing communications. You can opt out of marketing emails at any time by following the unsubscribe instructions in the message. We may still send you non-promotional messages about your account or our Services.

9. International Data Transfers

We are based in the United States and process information there.

If you access our website or Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate, which may have data-protection laws different from those in your jurisdiction.

Where required, we implement appropriate safeguards for such transfers.

10. Children’s Privacy

Our website and Services are intended for businesses and are not directed to children under 16.

We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us, and we will take appropriate steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice.

Your continued use of our website or Services after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or our privacy practices, contact us at:

Hedgehog
Austin, Texas
Email: privacy@hedgehog.tech

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